Customer Care

We would love to hear from you! Please contact customer service at If you have a question regarding a delivery or a return/refund. We are at your service from Monday – Friday between the hours of 9 am -15 pm, and we are happy to help. We strive to get back to you as quickly as possible, usually within 24 hours. For any questions or comments regarding the webshop and your experience shopping with us, you are more than welcome to reach out to us. We will answer you as soon as possible, again usually within 24 hours.

Privacy & Safety

Welcome to our privacy policy! It’s great that you’d like to know more about how we keep your information safe. This policy will give you information about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. The policy also tells you about your privacy rights and how the law protects you.

Wholesale Inquiries

At YOLI we carefully consider our retail partners to ensure that there is alignment of company values. If you are interested in learning about partnering with YOLI in a wholesale relationship please write to

Payment Methods

We accept MasterCard, Discover, Visa, American Express and PayPal for payment. You can shop with confidence from, knowing that transactions are protected by the highest level of security via SSL encryption (for more information, please see "Shopping Security"). Your credit card will not be charged until your order is shipped.


Emdrupvej 169

2400 København NV

+45 2812 1958 / +45 2980 6988









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